BY USING THIS WEBSITE AND GIVING YOUR INFORMATION TO US, YOU INDICATE YOUR CONSENT TO Riverside PHARMACY, OUR GROUP AND THIRD PARTIES (HI WELDRICK LTD, MEDICINECHEST) THAT PROCESS AND FULFIL ANY ORDERS COLLECTING AND USING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY.FREEDOM OF INFORMATION
As a provider of services to the National Health Service, Riverside Pharmacy is a public authority for the purposes of the Freedom of Information Act 2000 and the Freedom of Information (Scotland) Act 2002. These Acts impose on us a legal obligation to provide information to anybody making a request through an approved publication scheme (in England this is also known as a Guide to Information). The general presumption is that information relating to our public services must be disclosed. However, there are a number of exemptions set out in the relevant Act which enable us to limit what we provide.THE INFORMATION WE COLLECT
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us, and to consent to its use on their behalf, before doing so.Cookies
When you buy goods and services from us we may follow it up with an enquiry about your experience of the product to help us gauge customer satisfaction. You are not obligated to leave feedback but this facility would enable you to get your views of the product across should you wish to do so.
We and carefully selected third parties would like to contact you and/or any person whose information you provide to us to tell you and/or them about offers and opportunities that are available and about a range of other initiatives in a number of ways, including by post, telephone, text/picture/video message or by email. Details of how to opt-in to receiving details of offers are on relevant pages of this website. You can change your/their mind at any time (see the section "How to contact us" below).SECURITY
We take the security of personal information seriously. We have procedures in place (both technical and organisational) to ensure that our paper and computer systems and databases are protected against unauthorised disclosure, use, loss and damage.
Every Effort Has Been Made To Make Sure This Database Is Secure And It Can Only Be Accessed By H I Weldrick Limited, Trusted MedicineChest Ltd And Riverside Pharmacy Staff And Occasionally, Trusted Third Parties Such As Doctors, Medical Writers And IT Personnel For The Purpose Of Improving This Site.
Privacy laws and practice are constantly developing and we aim to meet high standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.UPDATING AND CORRECTING INFORMATION
You may update or correct your personal information online in the My Account area or by contacting us in writing or by email (see the section "How to contact us" below). Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes. If you are providing updates or corrections about another person, we may require you to provide us with proof that you are authorised to provide that information to us.
YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION
You have the right to receive a copy of the personal information that we hold about you. The same right applies to any other person whose personal information you provide to us. We may charge a small fee towards the cost of administering any request made. The current fee is £10.00.
HOW TO CONTACT US
Telephone: 01642 956170
The Data Protection Officer
Riverside Pharmacy, Unit 41
Collingwood Court, Riverside Park Ind Estate
Middlesbrough, TS2 1RP
Fax : 01207 654152